What clients are saying about the Diversified Services LLC experience
Want to be assured we're the right team for you? Read what our clients are saying.
Bob Madonna offered us an opportunity to rethink who we are, what we do, and why what we do works for our children and families and the communities we work in. He trained our program directors to grab hold of their own impact and learn how to communicate and embrace that impact in ways that enhanced the quality of their work and their capacity to promote their accomplishments. He's an incredibly smart and creative guy with an unparalleled understanding of how nonprofits really work and what they need to do to thrive in the 20th century. We strongly recommend
We brought on Bob to help with coaching a high-potential manager with new marketing and outreach responsibilities. Part personal coach and part subject matter expert, Bob helped build the confidence of our staffer and get her organized in approaching her new duties. The staffer and her supervisor both sent me thank you notes at the end of Bob’s engagement – and I don’t get a lot of those! Bob’s combination of business acumen and his sensitivity to organizational culture made him a great fit for this engagement. We look forward to other opportunities to engage Bob in the future.
I hired Bob Madonna as an Executive Coach. Early on I found that he was also that old friend that you never knew you had. Bob has had a long and successful career in both the private and public sectors. Now, he is doing what he does best, guiding and supporting folks into the best versions of themselves. Bob will create a program customized to your specific needs. You will have the opportunity to decide what you want to improve, and he will create the path for reaching your goals. Bob will also provide you with something that most of us value, data. He will deliver an analysis of your strengths and your areas for development through a variety of assessments. Most importantly, however, Bob will be available to you. You will be able to run real-world issues past him, and he will help you sort them out right then and there. He will also give you strategies to manage up and offer insights to take your ability to collaborate to a whole new level.
“I hired Bob Madonna as an Executive Coach. Early on I found that he was also that old friend that you never knew you had. Bob has had a long and successful career in both the private and public sectors. Now, he is doing what he does best, guiding and supporting folks into the best versions of themselves. Bob will create a program customized to your specific needs. You will have the opportunity to decide what you want to improve, and he will create the path for reaching your goals. Bob will also provide you with something that most of us value, data. He will deliver an analysis of your strengths and your areas for development through a variety of assessments. Most importantly, however, Bob will be available to you. You will be able to run real-world issues past him, and he will help you sort them out right then and there. He will also give you strategies to manage up and offer insights to take your ability to collaborate to a whole new level”.
“Bob Madonna focused on our goals by creating eight interest groups and guiding them through the process of identifying major themes and actions that will help Malvern Retreat House to re-imagine and think outside the box while staying faithful to our mission going forward. Throughout the five-month period, Bob remained focused and efficient. He delivered information as promised. Not only did he complete his work in a timely manner, but he took the time to get to know our organization well enough to understand the nuances of our culture and history. Throughout, he remained accessible and communicated back to us frequently. I am grateful for Bob Madonna’s assistance with this phase of our re-imagining project”.
“Bob has been instrumental in advising us on how to create a business structure at our Emily Whitehead Foundation which included bringing on a new Executive Director and expanding our Board of Directors. With his guidance we are taking our foundation to the next level. He has great business and marketing knowledge and passes that on with incredible integrity while reminding you to remember to smile and enjoy life.”
“I highly recommend Bob Madonna’s individual professional coaching. Bob delivered frank and direct feedback in a reassuring and empowering way. His blend of non-profit and business experience provided fresh ideas and perspectives that helped me to consider how to expand current service options, while maintaining high quality programming. Bob quickly assessed my individual strengths and weaknesses and designed each coaching session with my needs and goals in mind. He provided meaningful assignments, honest feedback, and lots of encouragement. Following coaching I feel more grounded in my work and ready to take things to the next level!”.
“Leadership Chester County is a program designed to develop business professionals for nonprofit board roles, to enhance the capacity of local nonprofits to serve the community. Now in its 20th year, LCC adds new topics regularly to reflect trends and address issues in the field. Bob Madonna was a natural choice for “Intentional Communications”, applying his extensive marketing background, nonprofit leadership experiences and business savvy to engage, educate and motivate LCC participants. Bob brings dynamic presentation skills and a genuine interest in helping others succeed to connect, mentor, and build confidence in professionals, young and seasoned alike”.
“Bob Madonna has been a requested repeat coach for Boehringer Ingelheim’s field sales development team for years, and it is easy to see why. I had the privilege and delight of working with him during his last in-person visit at the office. Bob brought real-world experience and scenarios to the table that I did not have access to and was not coached on in the program. We first had a meeting with our entire group of new hires in which we did activities and lessons that not only helped us in our current role (inside sales) but activities that have helped me get to where I am today as a Territory Manager. I still use the strategies, sayings, and Bob’s way of thinking almost every day. In my experience, it’s a tough job to make a “work meeting” fun, but Bob is not only kind, friendly, and fun- he knows how to weave his vast experience and knowledge into the activities and conversations to make learning fun and very, very understandable. After our group meeting, Bob gave each of us individual coaching. Not everyone learns the same way, and I could immediately tell that Bob would cater to each individual’s coaching needs and how they learned. I not only learned “big picture” skills from Bob, but I also learned small tips and tricks to help me succeed in any sales role. Bob not only teaches, but he has a genuine interest in your goals and your wellbeing that is nearly impossible to find in a boss or authority figure these days. From meeting and knowing Bob for only 3 days, he became invested in my career, and we still talk regularly, and I can confidently say that every time I talk to Bob, I learn something new. He has become one of my most valuable resources as a coach, mentor, friend, and support system.”
We work with a variety of clients to help them reach their business and personal growth goals. They trust us to deliver the right strategies at the right time. Take a look at some clients that we've been honored to work with.